Volume 1, Issue 6 Workplace Stress Affects Overall Health: Tanking People and Profits Stress has such negative connotations. However, it is a living and breathing component to top performers. Robert Ostermann, professor of psychology at FDU’s Teaneck-Hackensack Campus points out, “No one reaches peak performance without being stressed, whether an athlete, an office worker or a manager.” How you “manage” the stress is what defines the difference between heightened productivity and the inability to work effectively. Read More Did You Know...? Top Performers Get the Rewards Win a $2,500 Trip: All year we’ve been showing you how management tools, such as the Manager’s Red Book, can help you and your business be better. Here is one more reason not to wait any longer. Learn More. Manager’s Minute: Marketing to Gen Y As a consumer, I can tell you this: my attention is short, my demands are high and my purchases are diverse. We live in a day and age where social media apps, coffee and even sneakers can be customized to fit our lifestyle. Your marketing needs to do the same. Read More Bonus Article: Managing Top Performers with a “Star” Complex A common thread in many of our Better Manager blogs surrounds creating or being a top performer, but we haven’t talked about the nuances of managing them. Think about the top performers in your organization—you probably have some who are a joy to manage and your biggest issue is coming up with ways to motivate or challenge them. That’s not our topic for today. Let’s discuss the other group of top performers who expect “star treatment.” Read More Contest Winner: Congratulations! Congratulations to the Louisiana Restaurant Association who won our State Restaurant Association Challenge. The LRA received a $750 prize check for their education fund for having the most orders from June 1, 2011 through September 30, 2011. Upcoming Event: Dairy Queen® Expo January 12–14, 2012 LOCATION: San Diego, CA Booth # TBD Introducing Our Guest Bloggers Thank you to our October and November guest bloggers, Richard Goering and Rachael Kalan, for sharing their expertise. Richard Goering Richard is the national field sales manager for Roseburg Forest Products. He has a B.S. in Sport Management and a minor in Public Relations from Georgia Southern University. Read Richard’s post: How I Manage My Team from 35,000 feet Rachael Kalan Rachael received her Master in Social Work from Bryn Mawr College. She is a Licensed Psychotherapist, a Certified Spiritual Counselor, and a EMDR and EFT Practitioner. Read Rachael’s post: Carve the Stress Out of Your Day Interested in being our next guest blogger? Contact our marketing team at marketing@bettermanagers.com. Featured Article • Workplace Stress Affects Overall Health Did You Know…? • Win a $2,500 Trip Manager‘s Minute • Marketing to Gen Y Bonus Article • Managing Top Performers with a “Star” Complex News/Events • Congratulations to our SRA Challenge Winner! • Upcoming Event: 2012 Dairy Queen Expo Product Showcase • Pocket Rocket Shift Cards • Customization • RBS Print Advantage Be Interactive • Two Opportunities Better Manager’s Community Social Media Links “The leader has to be practical and a realist yet must talk the language of the visionary and the idealist. ” Eric Hoffer Pocket Rocket Shift Cards Designed to work alone as a companion to The Manager’s Red Book, Pocket Rocket Shift Cards will add power to your management team when they are out on the floor. Cards allow you to Prepare for a rush and have specials and promotions in your hand Measure and compare against goals Provide feedback and evaluate the performance of your team Learn More Tailor Your Own and Watch Your Business Soar Take any one of our products and personalize it—Or create your own entirely new breed of management tool. In the end it is all about what you need to succeed. If you have three or more locations, speak with one of our experts to learn more about customization today. Call 800.526.9635 today. RBS Print Advantage The power of print. There is nothing like it. Take hold of all the print and distribution opportunities RBS Print Advantage can bring to your business. Call 800.207.8140 today. Be Interactive Be part of making good managers better. Better Managers Group Looking for a place where you can connect with peers on topics relevant to your business? Click here to join the Better Managers Group Be a Guest Blogger Get published and have your voice heard by thousands of managers just like you. Learn More Sponsors: Better Managers Resource is proudly brought to you by Red Book Solutions and B2A, who together believe in the power of making good managers better. © Copyright 2011 B2A, LLC. All Rights Reserved.